Change phone plan before proceeding with new payment method?
I had to cancel my credit card for personal reason. My plan expired yesterday and I want to add international calls and more data for this month and the foreseeable future before I proceed with my new credit card and automatic payment. It only allows me to pay for my current plan which doesn't answer my needs anymore. I do not want to wait an other month for my plan to update.
Any solution?
Best Answer
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What you want to do is still Fizz's policy, which requires that any changes be made more than 4.5 days before the end of the cycle. Your cycle is already ready to be paid to be activated. Logically, it is no longer possible to change the plan.
https://fizz.ca/en/plan-change-policy
But since your account is suspended, maybe you can see with customer service if they can help you.
To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.
You can also use :
Twitter: https://mobile.twitter.com/fizz_ca
Facebook: https://www.facebook.com/fizzca/
Whatsapp: (438) 393-5814
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