Temporarily suspend my account, possible or not?
Is there any way that I can temporarily suspend my mobile plan, and re-activate it a couple of months later? I am an international student and will go back home at the end of this month, I have my own number in my hometown country so fizz is not needed.
Best Answer
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Hi
Going on vacation, moving or simply taking a break? For now, it is unfortunately impossible to put a Fizz plan (Internet and/mobile) on pause.
The best solution if you don’t want to lose your My Rewards status along with all your upgrades and perks is to adjust your plan to its strict minimum (by only keeping the Quebec coverage in a mobile plan for instance) for the time being.
If adjusting your plan to its strict minimum is not an option for you, you'll have to cancel your plan, and resubscribe later.
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Answers
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You should try to contact them via the chat. Pretty sure u can do it!
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Beware that every time you adjust your plan you will pay the actual price, which can also be higher, or your specific offer will not be available any more.
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