Technician didn’t come

Emmastrudwick

Hi I had a scheduled appointment for a technician to come today. He texted me but the text was from videotron and it was all misspelled so I thought it was a spam text. I then called him and he was very rude and just told me I need to reschedule even though the end of the time slot hasn’t finished yet. I start school tomorrow I really need it. Is there anyway another technician could come?

Mamie

@Emmastrudwick

Hi Emma, unfortunately it is not possible to have another appointment immediately. You must go through your account to schedule another one. Create an account if you don't have an account with the same email as your subscription. Go to your account at My Plans/manage my plans/appointments and you will see the fastest appointment for you.