How can Fizz accept my home address on my Visa card?
Hi, I have bought my SIM card and I wanted to activate it. I have an address in Canada but I am from the Netherlands. Therefore, I have to change my billing address to my home address in the Netherlands but Fizz does not recognise even though it is exactly the same as my visa billing address. I have seen that fizz tried to withdraw money from my visa account but it is a reservation. How can I solve this?
Best Answer
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Hi
If needed, you can contact your bank to find out the status of any pending charges.
Meanwhile here is what Fizz states regarding acceptable payment methods.
To pay for your Fizz plans, you can use:
- A Visa or Mastercard credit card
- A prepaid Visa or Mastercard
- A Debit Mastercard or Visa Debit card
Only one-off payments are accepted with Vanilla prepaid cards
You CANNOT use:
- American Express (Amex), Dinners and others credit cards
- A debit card
- A foreign credit/debit card
- Funds from your Fizz Wallet
source - https://fizz.ca/en/faq/what-payment-methods-can-i-use
If you want to contact Fizz customer service, you can contact them by opening this link: https://fizz.ca/en/faq/what-payment-methods-can-i-use and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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