sim card activation
my phone number and apple phone are stolen.
I had fizz phone number.
I ordered new sim card but want to have the same previous fizz number.
What I have to do?
I tried activating the new simcard but there is no option for existing phone number. you need to 1. transfer 2. choose new number 3. choose new number with wanted 4 last digit.
Answers
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Hi @mehrdad
You can swap the SIM card only contacting the support
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/
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