30 M internet plan price reduced

allen Y. #22873

Hi, it looks the interest plan for 30 M reduced from $45 to $40, how can I switch to the cheaper one?

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2635648/30-m-internet-plan-price-reduced

Hi

Logon your Fizz account to request a plan change. You will be offered the new, current price.

How to change your plan:

1. Log into your account and go to Manage.
2. Click on Adjust plan.
3. Here you will be able to choose the speed that’s perfect for your needs.
4. Which speed should I choose?
5. As you adjust your plan, your new monthly fee will be displayed below.
6. When you’re happy with your adjustments and monthly fee, click Save.
7. These changes (and fee) will take effect at the start of your next payment cycle.

source - https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this

PF_Ref_D2U9A

Do note the following rules

Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy

Any change to your plan must be done by you (the member) on your account on fizz.ca. 

• How to change my mobile plan     ​​​​​
• How to change my Home Internet plan 

Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. 

Important: Any change to your plan must therefore be submitted 108 hours (4.5 days) before the end of your payment cycle to come into effect at the beginning of your next payment cycle. Not respecting this delay means changing your plan will be impossible and you will have to wait for the next payment cycle. 

You can only replace your plan with one of our plans offered at that time, and your old plan may no longer be available or may no longer be offered at the same terms afterwards.