Since I am not 18 yet I don't have an identity card with photo but to receive the phone during the delivery I need one to prove it is me. I can ask my parents or siblings to receive it but I don't want to put their name in my account. I only have my birth certificate and health insurance card without photo. I am ready to order, what can I do?
Hi
How will you be paying for the phone?
If you are using a family member's credit card, here is what Fizz states - https://fizz.ca/en/faq/why-buy-phone-fizz
The billing address proposed by the system when you place your order must be an exact match to the one on your credit card statement. If they don’t match perfectly, add another address, and copy/paste your credit card address.
The billing address used when you place your order will be automatically used as the shipping address. The package will be addressed to the credit card holder. This person will have to show a valid photo ID with their name and address, and sign upon delivery.
So you can use your name on the Fizz account. However the phone must be received by the person whose credit card was used to pay for the phone.
If you are planning on financing the purchase through PayBright, please note the following -
PayBright payment plans are available to Canadian residents who have reached the age of majority, which is 18 or 19, depending on their province. Other requirements include:
source - https://fizz.ca/en/faq/how-does-financing-paybright-work
I want to use my visa card and I will use the pay now option.
Here on the forum, we are customers like yourself.
You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/why-buy-phone-fizz and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Personally I will suggest to use the credit card of someone who has valid photo ID and will be available to receive the delivery. This will meet the requirements of Fizz.
