Is the problem of calls in the US solved ?
Best Answer
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Hi
You will be able to use mobile data while you are in the USA.
As for calls and texts, these are hit and miss (not officially supported) as stated here by Fizz: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work
If you have access to data or wi-fi, you can use any of the VOIP or chat apps available to make and receive calls.
If you want to purchase a travel add-on for data, here is some info - https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one
And if you need to contact Fizz customer service - https://fizz.ca/en/support
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Answers
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Hi FZT
This is Fizz message about call in US
Be advised. As of July 2022, only the LTE data network will be available in the United States. You will not be able to make or receive calls and text messages. Learn more
source https://fizz.ca/en/coverage
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FZT
If you need more information contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
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If your question is: Are VoLTE calls (Calls on 4G LTE) ready with Fizz in the USA, the answer is PROBABLY NOT.
If you want to know if calls will always work everywhere in the USA, the answer is NO.
Calls still work on old 2G or 3G networks when using T-Mobile roaming provider in many areas, but not everywhere. If 2G or 3G networks are not available, you will need data, not minutes, and a calling app such as Skype, Google, Duo, Textnow or other app to use the data 4G LTE networks for calls.
Outgoing calls are easier to setup. Google Contacts app lets you choose your calling app: your phone app (may not work) or data calling Skype or Google Duo. Skype can call to landphones but costs 3.3 cents per minute whereas Duo calls mobile phones you normally call ( friends essentially) and are free.
The problem is with incoming calls, as traditional calls may not get to you because of missing 2G or 3G networks.
A calling solution post should probably be started to help people getting along with this temporary networks disturbance in the USA.
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