My SIM card is still in status "activating pending'

Hendx055
Hendx055 Posts: 3
edited August 8 in My Mobile

Not only my activation is not completed after more 16hours, but when I tried to call the #cell is reserved with FIZZ, someone else answered, how is this possible ?

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Answers

  • Deh
    Deh Referal code DWI11Posts: 493

    If they gave you an already owned number there might've been a mistake when creating your account or with the SIM card they gave you.

    If I was you I would try contacring Fizz support directly to clear that up

  • Hendx055
    Hendx055 Posts: 3

    That was I think too, but how to really get to talk to the Support @ FIZZ?

  • Deh
    Deh Referal code DWI11Posts: 493

    At the bottom of the page you can click on "contact us"

    And it says how to contact them in that page, you need to go in the FAQ and a green popup with a interrogation mark will appear, click on that and it'll give you chatting options

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