My SIM card is still in status "activating pending'

Hendx055

Not only my activation is not completed after more 16hours, but when I tried to call the #cell is reserved with FIZZ, someone else answered, how is this possible ?

Fling

Hi Hendx055

This is the way to talk whit Fizz support

Contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Deh

If they gave you an already owned number there might've been a mistake when creating your account or with the SIM card they gave you.

If I was you I would try contacring Fizz support directly to clear that up

Hendx055

That was I think too, but how to really get to talk to the Support @ FIZZ?

Deh

At the bottom of the page you can click on "contact us"

And it says how to contact them in that page, you need to go in the FAQ and a green popup with a interrogation mark will appear, click on that and it'll give you chatting options