I need to Cancel my Wifi, How would I do that?
Best Answer
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Hi Valery,
here's the procedure to cancel an Internet plan:
- Log into your account and go to Manage.
- Click on Unsubscribe.
- Scroll to the bottom and confirm by clicking Unsubscribe.
- Tell us why you are unsubscribing.
- Enter the date when you want Home Internet service to end.
- Click Unsubscribe.
- On the next screen, download, write down or print your return ID number and follow the instructions for returning your Wi-Fi modem.
Important: You have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes). Detailed instructions will follow.
How do I return my Wi-Fi modem?
Source: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet#2
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