New iphone needs repair

Cédric M. #29706
Cédric M. #29706 Posts: 1 ✭✭
edited August 2022 in Phones

Hi, I have bought a new iphone se with fizz and the vibration doesn't work and the home button works intermitently. I would like to return it but it seems impossible with the 15 day period. What should i do. I think I have bought a lemon.

Best Answer


  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭

    @Cédric M. #29706

    And here's the procedure to follow in order to be able to contact Fizz’s support team directly for advice but also for specific answers about this kind of situation.. You can do it by opening the following link: and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814

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