Why FIZZ can't offer the same?


  • Dapfizzer
    Dapfizzer Posts: 10,183

    @Rene C. #19895


    only Fizz’s support team could answer this! If you want to contact the service directly to inquire about that question, you can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Hello @Rene C. #19895 , I previously looked at Fonus Mobile. It is a data only offer, calling and texting is via an app, it is a US-based company and doesn't allow tethering/mobile hotspot if you want to share with another mobile device, computer, etc. Canada doesn't have the population density like the US, that is why any carrier here cannot offer deals like in the US. That said there are MVNOs like Fonus soon opening in Canada, do a search. And who knows what will happen to Fizz, Videotron pricing if Quebecor's offer to buy Freedom Mobile receives approval from the Competition Bureau. Prices at Public Mobile went up after Telus bought it years ago. Look for offers in August by the Canadian carriers, trying to get the back-to-school crowd.

  • And hopefully Fizz will join the other carriers in offering better deals in August/September. But we'll see.

  • Fizz hasn't offered a solution to their 3G service and US roaming...problem. Looks like another hi cost - low service bundle of promises.

  • Hello Walmart-Plattsburgh.

  • Hello @Rene C. #19895 , if you want to switch to Fonus, their SIM is available in Canada on those big websites that start with A and eB and I know of one retailer in the Ottawa area that sells their SIMs. The price is in USD for the monthly plan so you'll need a credit card and expect currency exchange charges and fees.

  • Please the Ottawa retailer info.