Is this a bug or policy change?

Fizzy

I just gifted 2 GB of data from my plan to another member.

However, 4 GB of data was immediately removed from my plan.

So if you are planning on gifting data, beware of this "new" issue until there is a fix.

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2633766/is-this-a-bug-or-policy-change

Hi

You're right. I just checked and the same thing happened to me today.

I gifted some data and double was subtracted from my plan.

This is pretty strange, it was working fine just 2 days ago.

Is it worth contacting customer service for this?

Fizzy

https://forum.fizz.ca/en/discussion/comment/6636798#Comment_6636798

I already know what Fizz customer service will say. I wrote about the issue here to warn others and also Whizz can see it and reply as needed.

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/comment/6636811#Comment_6636811

Good luck! 😊