Tech did not show up 2 times for moving appointment

Dialo

Hello, I have been waiting two times in a row now waiting on the tech to come but no show

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2633605/tech-did-not-show-up-2-times-for-moving-appointment

Hi

It is possible that the technician who had an appointment with you was unable to show up due to complications with a previous installation.

You can reschedule another appointment yourself from the account by going to My plans → Manage my plan → Appointments. Once 24 hours have passed since the appointment's due date, the Reschedule button will appear there. You can then choose a new date and time that works best for you

You can reschedule your appointment up to three (3) times. After that, your order will be cancelled, and you’ll have to start the process all over.

Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

I also suggest that you contact Fizz customer service regarding the missed appointments. Perhaps they can help you get an appointment earlier in the technician's schedule or schedule more time for your appointment so that the technician will have a better chance to complete your installation - https://fizz.ca/en/support

You can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814