My Fizz Home Internet is down for almost a week

Jean M. 53749
Jean M. 53749 Posts: 3 ✭✭
edited July 2022 in Internet

My Fizz Home Internet is down for almost a week with no way to contact support !!!

Best Answer

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    Answer ✓

    @Jean M. 53749

    Since your plan is active and the problem persists despite the possible corrections proposed by the troubleshooting, you'll have no other option then to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to provide you advice as well as precise answers to correct this situation.

    As mentioned above, you can do it by opening the following link: and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814


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