moving to europe and wanted to know what plans you have for hungary?
Best Answer
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You’ll be travelling several months abroad?
We recommend purchasing a local SIM card. This will give you access to better rates on data. Helpful tip: use messaging apps (whatsApp, Messenger...) to stay in touch on the road instead of calling and texting.
As for your Fizz plan (Internet and/or mobile), it is unfortunately impossible for now to put it on pause. The best solution if you don’t want to lose your My Rewards status along with all your upgrades and perks is to adjust your plan to its strict minimum (by only keeping the Quebec coverage in a mobile plan for instance) for the time being.
How to change my Home Internet plan
Source: https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
If you see FIZZ EXT as the network name on your phone, this means you are no longer on the Fizz network. You can use your Fizz mobile services thanks to our agreements with partner networks, but the majority of your usage, however, must be done within your subscription area (whatever your coverage area is). Learn more about the usage limits while on partner networks.
Source: https://fizz.ca/en/faq/abcs-fizz-mobile-services
You can NOT use Fizz EXT, on the partners network, over 3 months as stated by Fizz:
"We reserve the right to block access to all of your Fizz mobile services if your mobile services are used primarily on partner networks (Fizz EXT) for 3 consecutive payment cycles."
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Answers
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If, however, you have any questions related to the services offered in such situations, or any other matter, and you wish to contact Fizz’s customer service team directly for advice but also for specific answers, here is the procedure to be able to contact the service: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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If adjusting your plan to its strict minimum is not an option for you, you'll have to cancel your plan, and resubscribe later.
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It will be cheaper to buy a SIM card in Europe and a plan there. They are usually cheaper in Europe
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