Home internet cancellation
Best Answer
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Hi Ahmed,
the answer is no since you have 15 days following the date you unsubscribe to return your Wi-Fi modem, or else you will be charged the amount of $225 (plus applicable taxes).
Source: https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet#2
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Answers
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Thanks a lot.
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However, here's how to contact Fizz’s support team directly for any question about this specific situation, they will be able to provide you advice as well as precise answers. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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