Support bubble

Denis O. #4713

Hi,

Is the bubble chat suposed to work ? I am not able to reach the support chat .

I have a billing issue..

Jess_i88b6

Hi @Denis O. #4713

Their are doing some updates and at the moment the chat is not available

You can try to use facebook or whatsapp or twitter

Other means of contact

Whatsapp: (438) 393-5814

By private message on Twitter: https://mobile.twitter.com/fizz_ca

By private message on Facebook: https://www.facebook.com/fizzca/

Jess_i88b6

Sorry @Denis O. #4713

I checked and it seems that the finish the maintenance

You can chat in direct

   •   Sign into your account

    •    Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

   •   Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

   •   Choose the option 💬 chat

   •   If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Denis O. #4713

Thank you Jessy !