Travel to US

Andry Prokhorenko

Hello I had purchased, 10$ data plan in USA, for my second phone, instead of my main phone number, can I move it?

PF_Ref_D2U9A

https://forum.fizz.ca/en/discussion/2632461/travel-to-us

Oops!

For this situation, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

Do note that they may not be obligated to refund prepaid purchases.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Clive_ref_code_73TF9

Hello @Andry Prokhorenko, another means of ccntacting Fizz Customer Service is to log in, go to My Settings, Contact form and submit your query there, this opens a Support Ticket and the exchange occurs by the email address registered on your account.

Mataze

Hi,

I would say that it is unfortunate but you can't make the swap.

Source : https://fizz.ca/en/faq/how-do-i-add-funds-to-my-fizz-wallet

Otherwise, try to contact Fizz customer's service.