My samsung s20 cant use my sim card that i was previously using on a iphone 6s.

Shawn M. #18914

My samsung s20 cant use my sim card that i was previously using on a iphone 6s. What do i do

Jess_i88b6

Hi @Shawn M. #18914

The Fizz's can be adapted to all the format

The iPhone 6s use the Nano format

Please check that you insert in the SIM slot and not in the memory.

And also I already help a user that for same reason he didn't flip.

Can you post the phone of the tray and SIM?

PF_Ref_D2U9A

Hi

It should be the same SIM card size for both phones.

Make sure you are inserting the SIM card properly. Here's a short video with instructions - https://www.youtube.com/watch?v=9BDnl_9QovM

Shawn M. #18914

Photo of the tray

PF_Ref_D2U9A

@Shawn M. #18914

All looks well on the iPhone 6s. Can you post a tray photo of the phone that you're having trouble with?

PF_Ref_D2U9A

Oh if that's your Samsung S20, the SIM card is fitting perfectly.

Does the phone read the SIM card properly when you restart it?

Jess_i88b6

Hi @Shawn M. #18914

Is it working now?

Shawn M. #18914

Sim non enregistrer

Jess_i88b6

Hi @Shawn M. #18914

Essayez de modifier l'opérateur réseau

La marche à suivre pour configurer cette sélection automatique peut varier d’un téléphone à l’autre.

Paramètres → Connexions → Réseaux mobiles → Opérateurs de réseau → Recherche de réseaux → Automatique/Fizz

Shawn M. #18914

Tout semble bien fonctionner se matin ?

pourtant je n’ai rien fait

PF_Ref_D2U9A

Shawn M. #18914

May 6, 2022

Tout semble bien fonctionner se matin ?

pourtant je n’ai rien fait

Il est possible que le redémarrage de votre téléphone ait résolu le problème.

It's possible that restarting your phone fixed the issue.