How long in advance do I need to change my plan?

Teresat

I wanted to change my plan but it blocked me from doing so since I think it’s too close to the end of the payment cycle? So now I’m wondering how many days do I need to leave before the end of the payment cycle to be eligible to change my plan?

Jess_i88b6

Hi @Teresat

You cannot modify the account 108h/4.5 days before the new billing cycle

Important: Any change to your plan must therefore be submitted 108 hours (4.5 days) before the end of your payment cycle to come into effect at the beginning of your next payment cycle. Not respecting this delay means changing your plan will be impossible and you will have to wait for the next payment cycle. 

You can only replace your plan with one of our plans offered at that time, and your old plan may no longer be available or may no longer be offered at the same terms afterwards.

Here the source https://fizz.ca/en/plan-change-policy

Clive_ref_code_73TF9

Hello @Teresat, @Jessy_ref_i88b6 has the best answer.