Why am I not able to gift some data?

Winn
Winn Posts: 8 ✭✭
edited April 2022 in Data Gifting

I just received 5GB data and I'm not able to gift it to a friend .. every time I try to gift it it goes to someone else?

I would like to gift some to a friend, not always to the same person who I don't know?

Thanks,

Winn

Best Answer

  • PF_Ref_D2U9A
    PF_Ref_D2U9A Posts: 6,641 ✭✭
    Answer ✓

    Hi

    Your friend must be added to your contact list beforehand.

    If you are having issues gifting, try clearing your browser cache and you can also try deleting other friends from your contact list, so that only the friend you want to gift remains on your contact list.


    To gift a perk to another Fizz member: 

    Some perks are giftable to other Fizz members. A perk that is gifted, however, cannot be regifted: it must be activated and used by the recipient or else it’ll be lost. 

    1. Log into your account. 
    2. Check that the Fizz member to whom you’d like to gift your perk to is listed in your Fizz contacts. 
    3. In the left column, click on the summary that shows your My Rewards level. You can also scroll down below your usage summary to My Rewards and click on See details. 
    4. In the perks section, click on Available. 
    5. Click on the perk you’d like to gift. 
    6. Select Gift to gift it to that lucky Fizz member you chose.  


    If you have any issue, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.

    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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