I would like to use my 100$ credit
Because Fizz likes to spoil you, as part of the My Rewards program you may receive perks. A perk is a single-use item — for example, 2 GB of mobile data valid for 30 days once activated, or a discount at one of our retail partners. You may receive more than one perk at a time. Some perks will be applicable to your mobile service, others to your Home Internet service.
*If you receive mobile data as a perk, you can enjoy that perk even if your plan does not include data. You may have to configure your APN settings to do so.
Your perks can have any one of the following status:
*You can choose to apply all your perks at once on your plan, or spread them out.
If you have more than one plan in your account, you’ll be able to choose which plan will benefit from your perk. The delay to activate a perk is not the same from perk to perk, and each has its own duration.
*If you have leftover mobile data from a perk, it won’t be rolled over to the next month once your payment cycle ends. Only unused data included in your mobile plan or in an upgrade will be rolled over.
to do this, simply press the perks and activate it for the specific service for which Fizz has generously offered you this discount, and you will bless this discount. If it is a Perks for the purchase of a phone, you will have to activate it when purchasing it when it will be requested to you when summarizing your order.
And here's how to contact Fizz’s customer service team directly to have precise answers about how and when you can use Perks. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
They'll surely be able to help you.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814