I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?

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Nicbirlic
Nicbirlic Posts: 1 ✭✭
edited March 2022 in My Mobile

I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Nicbirlic


    Hi,

    log into your Fizz account to do it yourself:

    1. Go to My plans in your Fizz account.
    2. Select the plan you wish to close.
    3. Click on Manage.
    4. Select Unsubscribe to begin the process.
    5. Select the credit card to which you will transfer any remaining funds in your Wallet.


    Source: https://fizz.ca/en/faq/unsubscribe

Answers

  • Rydock
    Rydock Posts: 206 ✭✭
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    Nice call!

  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @Nicbirlic


    And here's how to directly contact Fizz’s customer service team if you want precise answers about that situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:

    -By private message on Facebook/Messenger: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • Rydock
    Rydock Posts: 206 ✭✭
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    Pouvez-vous nous dire votre solution finale ici cela pourrait aider quelqu'un dans le futur!! Merci

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