How can I change the number of the apartment to the installation?

cbcbcbcb

I check the order I saw the mistake of my apt to install. When I was ordering the installation I didn´t see an input to fill the number of my apartment. The system by default put the 1-7445 I didn´t assume that this number before is the apt number. I read here that in the section, my plans / manage my plan I could change this data but is not possible, How can I change it? please help me.

thanks

Fling

Hi,

You need to Chat with Fizz support to do that change

·        Connect to your Fizz account by clicking « Login » in the top right corner 

·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

·        Choose the option 💬 chat

If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.

Fizz show you how to reach them in this link

https://fizz.ca/en/contact-us

Other means of contact

·        Whatsapp: (438) 393-5814

·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

·        By private message on Facebook: https://www.facebook.com/fizzca/

CHAT however is the only effective and quickest method

cbcbcbcb

Thank you so much for your help. I needed to cancel to ask again for the services. why? It was not a good experience thinking that I am starting here. Fizz doesn´t have the input field to complete the number of the apparent it is not intuitive. Maybe they could change the input of the number of apartment.

Maybe, I will find another company. I don´t feel well with the support.

thanks

Fling

Fizz has a lot of place to get better !