Data
My friend gave me 1gb of data but I for some reason I can’t apply it to my plan.
what should I do?
Answers
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Hi Gabriel,
I suggest that you contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
If the chat bubble still does not appear at the bottom of the page, on the right, after a few seconds, the number of pending sessions is higher than the service’s processing capacity. At that time, you can leave a message on the other proposed communication channels:
-By private message on Facebook/Messenger: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Hi @Gabriel123
You will need to contact fizz for them to fix it. Gifts are automatically applied to your account. You cannot refuse them and can't gift it as well.
Regards.
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