moving

Princessa

Hi,

I am moving to another home and would like to transfer my internet service. How can I do that?

Thank you,

Dapfizzer

@Princessa

Hi,

here's how to do it:

1. Log into your Fizz account and click on My plans.
2. Select your internet plan and click on Manage my plan.
3. Click on Moving my service.
4. Click on Edit.
5. Follow the instructions. You’ll have to:
   • validate the availability of the Fizz Home Internet service at your new address;
   • schedule your installation appointment at your new address;
   • confirm your deactivation date at your current address.

Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.

Source: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service