Pause on service

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Princessa
Princessa Posts: 60 ✭✭
edited February 2022 in About my account

Hi,

Is there a way to put my home internet service plan on pause for a couple of months. I will be relocating to another country for a short period.


Thank you

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Answers

  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 235 ✭✭
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    It's not possible.

    Depending on how long you should either move to the minimum (to keep your rewards) or cancel and re signup later.

    Probably it's best to cancel and resign up (and use a referral code to get a referral bonus)

  • Mario_FQDZA
    Mario_FQDZA Posts: 3,262 ✭✭
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    But if you have a cheaper grandfathered plan and you cancel or modify it, you will pay the current rates if/when you come back.

  • Clive_ref_code_73TF9
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    Hello @Princessa, Fizz does not have a plan 'pause' option, pay or lose it. As @Mario_D pointed out, the negative of canceling and then rejoining is when you rejoin, you must chose the plans and prices available at time of rejoining. Fizz has recently increased its plan pricing for new subscribers or those changing plans so the recent trend is up.

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