how close my account I never used ?

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amga
amga Posts: 1 ✭✭
edited February 2022 in About my account

I need to closet account

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  • Fling
    Fling Posts: 8,726 ✭✭
    edited February 2022
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    Amga,


    To the same question as your à Fizz support answered this

    Hi Isabelle,

    Can you please be more specific as to what file are you referring to?

    If it is an account you're referring to, please bear in mind that it cannot be deleted manually. It will only be removed automatically after a period of inactivity.

    You can continue using your other account and not connect to this one which I can see is empty again.

    It will be deleted by our system after some time.

    Thank you very much for your understanding.

    Have a good one!

    Andrei

    Source https://forum.fizz.ca/en/discussion/2599774/can-delete-profile


    You can ask the question to the support

    To Chat with Fizz support:

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

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