No longer going on trip

Drewjoma Posts: 1
edited February 4 in My Mobile

Hi I purchased roaming data for the US but had to cancel my trip - is it possible to get a refund for this? I won’t be using the roaming data this month.



Best Answer

  • Dapfizzer
    Dapfizzer 🎯 💲50 ⭐ :REFERRAL CODE: ⭐ 2PMA6 ⭐ :CODE RÉFÉRENCE: ⭐ 50💲 🎯Posts: 9,128
    edited January 30 Answer ✓


    Hi Drew,

    the funds you put in your Wallet can be refunded to you, but an Add-on I don't think so. But I suggest that you contact Fizz’s support team directly to inquire about that possibility. You can do it by opening the following link: and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

    You can also do it on Facebook:

    -By private message on Twitter :

    -Whatsapp : (438) 393-5814


  • SquikyBird
    SquikyBird Posts: 389
    edited January 30

    There is no refund for this i’m pretty sure. Sorry 😔

  • StefanM
    StefanM * Code référence/referral code !! 50$ -> ALXMQ * + 1GB/GO (DM me for GB/GO)Posts: 1,439

    Nope, purchased add-ons are not refundable. I had a similar situation a couple of months back.

  • Hello @Drewjoma, as others have pointed out, it is a pitfall of pre-paid, short of technical issues blocking your use of a feature purchased, you're out of luck.

This discussion has been closed.