problems activating phone purchased from fizz on my fizz account after following all instructions. s
Iphone 7 wiil not acivate using Ipad pairing, local fizz wifi, or by inserting sim card from previous fizz activated iphone - any suggestions? it has been over 24 hours of waiting for activation to be completed ("this may take several minutes" appears)
Best Answer
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Hello @gwpgraham, what do you mean by it won't 'activate'? I suggest the below:
- reset the phone to factory settings
- connect to WIFI and download and install all available updates
- insert the Fizz SIM in another phone known to work properly OR insert a SIM from another carrier in your phone to help determine if it is a phone or SIM problem
- if the iphone 7 doesn't connect after these steps but your SIIM works in another phone, then contact Fizz via the phone return/repair instructions or My Settings - Contact Form to submit a complaint about your phone and repair/exchange.
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Answers
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Hi,
I suggest that you contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Does anyone has a extra data? Could you please gift me?
my referral code is:
MQNP5
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