How to change settings to bill goes to a business name, and not a person?

pvsim
pvsim Posts: 2 ✭✭
edited February 2022 in Your Fizz Account

Hi there,

I would like my bill to go to my newly established business (a numbered company) and not me personally. The accounting settings do not allow you to add ##s to the first/last name field. Is there another way to do this?

Thank you :)

Best Answer

  • Fling
    Fling Posts: 9,194 ✭✭
    edited January 2022 Answer ✓

    Hi Pvsim,


    Fizz services are not for biseness, they don't allow that

    Ask your question to Fizz support

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

Answers

  • Emporium
    Emporium Posts: 2,305 ✭✭

    You should probably contact a customer service agent to see if they can do that. The online system has the limitation you mentioned, and you can't change your email yourself either.

    Fizz Customer service agents are only available online. Here we are all end users like you.

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    CHAT however is the quickest method, but facebook is the easiest.


  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
    edited January 2022

    @pvsim


    Hi,

    I suggest that you contact Fizz’s support team directly to inquire about a precise answer about that possibility. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.


    You can also do it on Facebook: https://facebook.com/fizzca.

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

  • pvsim
    pvsim Posts: 2 ✭✭

    all of these responses were super helpful - thank you!

  • Clive_ref_code_73TF9
    Clive_ref_code_73TF9 Posts: 545 ✭✭

    Hello @pvsim, if Fizz doesn't allow you to change the 'bill to' as a numbered company, just keep your name on the bill, pay for it and get the company to reimburse you. Another method to contact a Fizz team member is in your account, go to My Settings, Contact Form and submit a complaint to open a Support Ticket and the exchange is by email.

This discussion has been closed.

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