Internet bandwidth not accurate

David M. 49989
David M. 49989 Posts: 11
edited February 4 in Internet

Hi -

I should have 120 mb/s but when I run a speed test I barely get 35mb/s

my upload is at 20mb/s


I have restarted my router numerous times and this has not corrected the issue.

Please advise

Thanks

Best Answer

Answers

  • StefanM
    StefanM * Code référence/referral code !! 25$ -> ALXMQ * + 1GB/GOPosts: 1,432
    edited January 27

    Do you use the router provided by Fizz? The CODA modems are notorious for having issues. Many users, like me, use their own router and the Fizz modem just in bridge mode. Since I swapped to my own router, I haven't had any connectivity issues. I know this is not ideal.

    In any case I encourage you to reach out to Fizz support so that they check your connection remotely (My settings --> Contact Forms --> Green Chat Bubble

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