Internet continuous cut

Ziko

Hello,

I have online zoom classes in the university and the internet is having many cuts along the meeting... "Your connection is unstable" and I couldn't manage to follow the classes good enough... Is it normal?

Please try to take care of it...

Thank you!

Dapfizzer

@Ziko

Hi,

you can tested some of the troubleshooting mentioned in the following FAQ: https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

And if the problem still persists, I strongly suggest you to contact Fizz’s support team directly to inquire about that issue, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Mataze

Hi,

Internet is all good here.. it all depends how far you are from the modem, your internet spped, if there's a lot of people connected with how many equipment on it many etc

Here's some suggesting for you in order to not having theses issues in the futur.

https://fizz.ca/en/faq/my-wi-fi-network-slow-how-do-i-make-it-faster

Ziko

Thank you!!

Dapfizzer

@Ziko

You're welcome!