I just processed the complete payment transaction and at the very end, they told me something

Pegaseus
Pegaseus Posts: 1 ✭✭
edited January 2022 in Your Fizz Account

went wrong but no explication as to what went wrong, do you have any idea what the problem might be?

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Answers

  • StefanM
    StefanM Posts: 1,453 ✭✭

    As @Dapfizzer already suggested, there seems to be a problem with adding the payment method. They can investigate further (My settings ---> Contact Forms ---> Green Chat Bubble

  • Hello @Pegaseus, you can contact a Fizz team member via the methods others have commented with or try again. If you are not using a private/incognito browser window, I suggest you clear your browser cache, close your browser and open in a private/incognito mode. For some technical reason, the Fizz website functions better in private mode.

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