Phone and Paybright
Hi, I ordered a phone and did all the steps to have the loan from pay bright. I received an email from you saying that the phone that I wanted was not available. Paybright is charging me for a phone that I don't have and I'm not going to have in the near future. I called paybright and they say that I have to contact you letting you know that don't have the phone and you are the ones to have to tell paybright that i don't have the phone. The order to cancel has to come from you.
Best Answer
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Hello @Clau2101, another method of contacting a Fizz agentis log in, go to My Settings and Contact F orm, it opens a Support Ticket and your exchange is by email. If they are not able to resolve it quickly, I suggest you contact your financial institution (whichever you used to make your phone payments) and ask that they put a hold on future payments and open a dispute.
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Answers
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Hi,
I suggest that you contact Fizz’s support team directly to inquire about that isue, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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