I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile
I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile
Best Answer
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Hi Doris,
add-Ons are active immediately. They’re valid until the end of your next payment cycle.
In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.
Source: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one
Your Fizz Transaction history lists every transaction you have made to pay for each mobile plan on your account. Transactions you may see here include monthly plan payments, deposits to your Wallet or Add-On purchases.
To see a list of all your Fizz transactions:
- Go to My Plans in your Fizz account.
- If you have more than one plan, choose the plan you wish to see transactions for.
- Scroll to the bottom of the usage summary and click on Transaction history.
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Answers
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If you cannot see this Add-on in your account, or even use it, I suggest that you contact Fizz’s support team directly, they will be able to do some further investigation to correct this situation. You can do it by opening the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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