The buzzer at my door doesn't work. Can the installation guy call me upon arrival ?

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AlineK18
AlineK18 Posts: 3 ✭✭
edited January 2022 in About my account

The buzzer at my door doesn't work. Can the installation guy call me upon arrival ? 

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @AlineK18


    Hi Aline,

    paste a note on the door of your home, with your number, so that the technician sees it, telling him to call you as soon as he arrives. It is not ideal but so you will have peace of mind.

Answers

  • Fling
    Fling Posts: 8,726 ✭✭
    edited January 2022
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    Hi Aline,


    here you talk to users like you. The technician of Videotron never rarely call ther next customer so you have to find a way to tell him than your buzze don't work. Post a note on your door whit your phone number.


    To Chat with Fizz support to know if they can help you whit this

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

  • AlineK18
    AlineK18 Posts: 3 ✭✭
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    How do i chat with them ? i tried every single option of the website

  • Fling
    Fling Posts: 8,726 ✭✭
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    Aline,


    Like this

    To Chat with Fizz support to know if they can help you whit this

    ·        Connect to your Fizz account by clicking « Login » in the top right corner 

    ·        Follow the link on this page: https://fizz.ca/en/faq/status-services 

    ·        Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    ·        Choose the option 💬 chat


    If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser like Firefox edge or a private one.


    Fizz show you how to reach them in this link

    https://fizz.ca/en/contact-us


    Other means of contact

    ·        Whatsapp: (438) 393-5814

    ·        By private message on Twitter: https://mobile.twitter.com/fizz_ca

    ·        By private message on Facebook: https://www.facebook.com/fizzca/


    CHAT however is the only effective and quickest method

This discussion has been closed.

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