No International calls

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Davaine
Davaine Posts: 2 ✭✭
edited January 2022 in My Mobile

Hello,

I bought a 60 min USA call plan 3 months ago and used about 20min.

I used to see in the main menu how many minutes were left but right now it has disappeared. It's as if I don't have a USA call plan anymore.

Do anyone of you know what happened please ?

Thanks

Best Answer

  • Emporium
    Emporium Posts: 2,303 ✭✭
    edited January 2022 Answer ✓
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    Hi @Davaine

    That is correct. All addons are valid until the end of your NEXT cycle. So remainder of the cycle you buy it in, and then one more cycle.

    https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

    How long does it take to activate an Add-On? How long does it last?

    Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

    In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

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  • StefanM
    StefanM Posts: 1,453 ✭✭
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    There is nothing much to add to what @Emporium already said. The add-ons have a specific validity. A good way is to use a VoIP service, such as TextNow which gives you unlimited minutes within North America.

  • Davaine
    Davaine Posts: 2 ✭✭
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    Hello,

    Perfect, thank you both for your response.

    Best wishes,

    Joel

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