Delete profile

Paris

How do I delete my profile?

Philemon24

Hello Paris,

there is no self-serve procedure. You have to chat with Fizz about that. Some forum members suggested that the account gets closed after 3 months of inactivity but I cannot find a related FAQ.

Chat bubble is the best tool to reach Fizz. To chat:

1. Go to a FAQ page e.g. https://fizz.ca/en/faq/status-services
2. Look bottom right for the big ❔ question mark in a green bubble.
3. Click it, options will be displayed
4. Choose "💬 Chat"
5. Note: the bubble will only display the chat for a computer version. If you are on a cell phone, you must check "Desktop site" in your browser settings.
6. Submit your question with possibly a relevant screenshot or modem photo
7. After that will be displayed the number of customers preceding you, to manage your expectations. Updated real time.

The advantages of Fizz bubble tool are that it is 24/7 real-time with waiting time management and the ability to print (e.g. PDF) a copy of the conversation for your records. Sometimes you can even leave a comment about your satisfaction with the conversation.

ALTERNATIVES

• Facebook Messenger at https://www.facebook.com/fizzca (open hours detailed over there)
• Twitter private https://mobile.twitter.com/fizz_ca
• WhatsApp : (438) 393-5814 or see "How to contact Fizz on WhatsApp?" at https://forum.fizz.ca/en/discussion/comment/6568069

Fling

Hi Paris,

By not going in your account anymore it will be delete after 3 month

Has your account been deleted?

Your Fizz account may have been deleted if:

• You did not confirm your email address within 24 hours of creating your account.
• You did not use your account for 3 months after creating it.

In this case, create a new Fizz account. You can use the same email — it was not saved and is no longer linked to any account.

source https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

Have a nice day