Can I pass my telephone number to another person and them, this person continue to pay?

Akky
Akky Posts: 1
edited January 14 in My Mobile

Can I pass my telephone number to another person and them, this person continue to pay?

Best Answer

  • Emporium
    Emporium ⭐ :REFERRAL CODE: ⭐ FC9QO ⭐ :CODE RÉFÉRENCE: ⭐Posts: 1,845
    Accepted Answer

    Hi @Akky

    Well... It all depends... Is this phone, the only thing on this account ? If so, then you can probably just change the name on the account. Add their payment to the account and remove yours. Then contact Fizz to change the email address (this you can't change on your own). Then all that would be left to do, is to give them your SIM card, and they can put it in their phone.

    Otherwise, there is no other way. You can move a plan from one account to another for now.

    https://fizz.ca/en/faq/it-possible-transfer-my-plan-another-account

    Is it because you have some promo pricing you want to keep, or is it the specific phone number they want to keep ? If it is the phone number, then you can alway port the number out for a month to another pay as you go cheap provider (basic $15/m plan), and then the next month, the individual can create their own Fizz account, and then port than number into their new account. Obviously this would not help for any promo pricing, since they would then have the current pricing tier.

    If you have more than this plan on the account (ie: another mobile plan or Cell plan), I doubt you will be able to do it otherwise. BUT, it does not hurt to try contacting customer service and see if they have any ideas.

    Fizz Customer service agents are only available online. Here we are all end users like you. You can

    • Sign into your account
    • Follow the link on this page: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
    • Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
    • Choose the option 💬 chat
    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    PS: For me the only combination that works for CHAT, is Firefox, in a private window, and only when in the French language..

    Other means of contact

    CHAT however is the quickest method, but facebook is the easiest.


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