when i go on the ''?'' bubble and i press on chat the bubble keep disapiring
Hello @ridgy I.
The ❔ not visible or does nothing? Make sure…
Start by clearing your cookies and Internet cache with CCleaner (maybe that's the problem).
Login your account ---> Help ---> Contact us ---> Find an answer (in the middle column marked "The Solution Hub")
In the search box type "APN" (for example) ---> "Enter"
Click on any article that pops up.
The "?" will appear at the bottom right corner. Click on that and choose chat. It will open a window (I just did - it works).
Ya, I've seen it before. Try changing browser as recommended. Maybe even try in a Private window.
For me when I have needed it, it only works with Firefox, while a private window, and only when in the French language.. But you can chat in any language once the chat starts. No other combination works for me, on any of my PCs.
Oh ya, and I always start from these pages: https://fizz.ca/en/faq/status-services or https://fizz.ca/fr/faq/etat-services
Try messenger on Facebook. At first it's an automatic response but several minutes or hours after someone respond.
Can I get someone to chat for my problem??????