did you lose your internet for few seconds or minutes and it came back by itself ?

Hoang T. #38498

Hi

I use Fizz as modem and my own router for more than 1 year without any problem.

Recently, from december 20, i lost internet 3 times (i did NOT lose wifi) and it came back by itself without rebooting anything. How do i know ? I have OOMA connected to my router by a cable, when there's no internet, the light becomes red.

Do you have any issue like that ? Do you know the cause ?

Thanks

Fling

Hi Hoang,

Some troubleshooting FAQ :

• https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
• https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
• https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it

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