the technician never came, I've been up since 7am waiting for him all day long at home? How it that possible?
maybe the technician was unable to fulfill is engagements due to the previous installation which would have taken longer than expected. Sorry but you'll have to reschedule a new appointment...
To reschedule your technician appointment:
You will need to book another appointment
You can ask customer to take a look at your order:
Here's how to reach customer service:
There are several ways to reach Fizz, but here is the fastest and available 24 hours a day:
If you have an ad blocker, it should be disabled if possible. Otherwise in some cases the chat will not appear.
Make sure you are logged into your Fizz account.
Second step :
Go to any help page or here: https://fizz.ca/en/faq/resolving-issues
Third step :
Go to the bottom of the page, you will see a green bubble with a ? on the right. Click on it and choose 💬 Chat.
If the bubble doesn’t appear, either there are too many people waiting or it’s blocked by an ad blocker.
There are also other ways to get in touch with customer service but it takes a bit longer.
- By Facebook Messenger: https://www.facebook.com/fizzca
- By direct messaging on Twitter: https://mobile.twitter.com/fizz_ca
- Via the WhatsApp application: (438) 393-5814
Have a nice day✌🏻