Can't port number. It says to submit new request but it wont let me.
I requested to port number but did not initially work. I contacted Telus who said they did a "pre-port bypass" and I can now ask my new provider to resubmit request. But I can't resubmit.
It says "Telus informed us that the account holder did not answer the transfer authorization request to confirm the transfer of (514) 594-4882 over to Fizz. If you still wish to transfer this number, you’ll need to submit a new request, and a new transfer authorization request will be sent to the account holder."
But when I try, it says I already submited the request for that number. How do I re-submit?