Sim activation

I already have an account with fizz since the last 18 months (mobile+home wifi). I just bought a new phone with fizz and also another sim card. Now I have two phones and two sim cards. Question? How can I activate my second sim card with an existing fizz mobile account? (two sim cards, one fizz account). If I follow the directions, it asks me my activation code for my second sim card and asked me to manage a new plan. I don't want a new plan neither modify my existing account. All I want is to activate my second sim on my existing account. There is no indication telling me how to do this

Thank you

Best Answer

  • Philemon24
    Philemon24 🔴 🎁 🤩 💲 REFERRAL CODE ▶DWJT2◀ CODE RÉFÉRENCE 💲 🤩 🎁 🔴Posts: 1,320
    Answer ✓

    If I take my first and old sim card and move it into my new phone do I have to create a new plan?... More expensive than my actual plan?

    If the SIM is still active, you can mode it in any phone, no new plan required. It will work (tho you need to configure APN settings). The plan follows the SIM card, not the phone.

    Note that the phone should support the SIM card. See this for more: https://fizz.ca/en/faq/compatible-devices

Answers

  • Philemon24
    Philemon24 🔴 🎁 🤩 💲 REFERRAL CODE ▶DWJT2◀ CODE RÉFÉRENCE 💲 🤩 🎁 🔴Posts: 1,320

    Hello @Francois B. 54670

    You must have a plan per sim card. But they can be both in the same Fizz account.

    A SIM card is your mobile identifier for one given mobile plan. You can have as many as desired (e.g. for a family).


    To do so, go in overview in your account and mid-page you'll see "create plan":


  • Thank you for answering!

    I tried it..... But the new plan is more expensive than my actual plan account. (I think that my rewards are not applied) so what could I do to fix this?

  • In a previous discussion here https://forum.fizz.ca/en/discussion/1862068/multiple-sims-card-on-same-account

    It says that we can have as sim cards as we want on the account, is this really true?

  • Philemon24
    Philemon24 🔴 🎁 🤩 💲 REFERRAL CODE ▶DWJT2◀ CODE RÉFÉRENCE 💲 🤩 🎁 🔴Posts: 1,320

    It is true. The exception is that the service agreement at the subscription of ONE given plan secures its rate until something major happens (you change it again or Fizz increases rate for everyone).

    So if rate differs in your case for the same exact service, it is mostly because the oldest plan benefits from a grandfathered rate.

  • My previous reward was to apply a monthly discount on my monthly payment. This is what I did. So, there is no solution to respect my actual plan price.

    If I take my first and old sim card and move it into my new phone do I have to create a new plan?... More expensive than my actual plan?

  • Here https://forum.fizz.ca/en/discussion/2431459/how-do-i-transfer-my-already-active-fizz-sim-card-to-a-new-phone

    It says that moving an old sim card to a new phone should work automatically? Will I need to configure a new connection manually or everething will be configure automatically using my actual plan account.... With the same price.

  • Thanks for your answer!

    I just bought a new phone with fizz (samsung galaxy a52)... So it will be compatible.... And I will use my old phone at home using my fizz home wifi Internet.. For a few months.... Until samsung end updating my old phone.... Soon

  • That's cool. I learned it. But why not create another account?

  • Can we continue our level for two sim cards in one account?

This discussion has been closed.