Extra charge

Mary1234

I see a charge of 8.49 on my credit card from Fizz Montreal CD What is that?

Dapfizzer

@Mary1234

Hi Mary,

your Fizz Transaction history lists every transaction you have made to pay for each mobile plan on your account. Transactions you may see here include monthly plan payments, deposits to your Wallet or Add-On purchases.

To see a list of all your Fizz transactions:

1. Go to My Plans in your Fizz account.
2. If you have more than one plan, choose the plan you wish to see transactions for.
3. Scroll to the bottom of the usage summary and click on Transaction history.

  

Source: https://fizz.ca/en/transaction-history

Dapfizzer

@Mary1234

And if you want to contact the customer service to resolve an isue, this is how you can do it. Open the following link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.

You can also do it on Facebook: https://facebook.com/fizzca.

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814