Does my wifi modem need to be SHIPPED by the due date, or ARRIVED by the due date?

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KelsAudz17_
KelsAudz17_ Posts: 2 ✭✭
in Internet

I'm returning my wifi modem because I canceled my plan with Fizz, but I gave it to Canada post yesterday. The due date is by November 11th, and I don't think it will arrive by the 11th to wherever it's going. Will I be charged fees? Do I need to contact Fizz directly?

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  • Dapfizzer
    Dapfizzer Posts: 10,182 ✭✭
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    @KelsAudz17_


    Hi,

    you will actually be charged if the modem is not returned within the required time, however you will be refunded upon receipt of it by Fizz. I strongly reccomend you to keep the receipt as well as the tracking number provided by Post Canada if there is a problem with the mail.

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