Hi my fizz app cannot connect to modem

Patato003

Hi i have issues connecting my fizz app to the modem because it ask for a login and password info which idk what is it

Emporium

Did you try username "cusadmin" and the password of your WiFi password (or password on back of modem).

Dapfizzer

@Patato003

Hi,

you must enter your network name as idk and then your network password to access the modem via the Fizz application.

MyriamC

You can find your password on your modem if you did not change it

Ajaykumar

If this is a new modem you received then you might have to run setup as in the video they have for setting up correctly https://www.youtube.com/watch?v=gOGyQAZyzDg

Chèvre_69

Wrong password?