How i activate a new ordered sim card keeping the same plan

Hello my sim card was blocked i ordered a new one how i can activate keeping the same plan because i have already paid the first

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    edited October 2021 Answer ✓

    Hi Nassira

    Once you have your new SIM card, you’ll have to replace and delete your old SIM card that’s associated with your plan, and activate the new one. Replace my SIM card ((My plans > Manage > Change SIM card).

    Fizz offers this guide -  https://fizz.ca/en/faq/found-mobile

    If there are any issues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

    They will surely be able to help you.


    You can also do it on Facebook: https://facebook.com/fizzca

    -By private message on Twitter : https://mobile.twitter.com/fizz_ca

    -Whatsapp : (438) 393-5814

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